Gaya APA

Kerber, Ronald L., Timothy M. Laseter. (2007). Strategic product creation: deliver customer satisfaction from every level of your company . United States: MC Grow Hill Inc.

Gaya Chicago

Kerber, Ronald L., Timothy M. Laseter. Strategic product creation: deliver customer satisfaction from every level of your company. United States: MC Grow Hill Inc, 2007. Text.

Gaya MLA

Kerber, Ronald L., Timothy M. Laseter. Strategic product creation: deliver customer satisfaction from every level of your company. United States: MC Grow Hill Inc, 2007. Text.

Gaya Turabian

Kerber, Ronald L., Timothy M. Laseter. Strategic product creation: deliver customer satisfaction from every level of your company. United States: MC Grow Hill Inc, 2007. Print.