Indeks 121-125
Bibliografi 377rnGlosarium 378-396rnIndeks 397-406rnJudul Asli Marketing on introduction
Bibliografi 366-367rnIndeks 368-392
Bibliografi 129-146rnIndekx 173-181
Bibliografi 167
Bibliografi 105
Bibliografi 135
Judul asli : Principles of management information system
Indeks 197-198rnJudul asli : The 5SS : five keys to a total quality environment
Bibliografi 258-261